Privacy Policy
FAQs
In general, we will use your data to relate to you and to be able to provide you with our services. They can also be used for other activities, such as sending you email communications or promoting our activities.
Your data will only be used by us to respond to your requests for information or quotes, as well as commercial communications by email or subscription to the newsletter.
Those entities that need to have access to it in order for us to provide you with our services may have knowledge of your personal information. For example, our bank will know your data if payment for our services is made by card or bank transfer.
In addition, those public or private entities to which we are obliged to provide your personal data for the purpose of complying with any law will be aware of your information. In the event that, apart from the above-mentioned assumptions, we need to disclose your personal information to other entities, we will request your permission in advance through clear options that allow you to decide in this regard.
We will protect your data with effective security measures based on the risks involved in using your information.
We will keep your data for the duration of our relationship and for as long as we are required by law. Once the applicable legal deadlines are over, we will proceed to eliminate them in a secure manner.
At any time you can contact us to find out what information we have about you, rectify it or delete it once our relationship has ended, if this is legally possible. You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.
To request any of these rights, you must make a written request to our contact address or email, along with a photocopy of your ID.
To learn more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).
You can withdraw your consent to the use of your data at any time. For example, if you were once interested in receiving advertising for our products or services, but you no longer want to receive further communications, you can let us know through the contact channels.
If you understand that your rights have been neglected, where can you file a complaint?
You can file a complaint with the Spanish Data Protection Agency www.agpd.esFiling a complaint with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or attorney is not necessary.
Object
This website has been designed to publicize the services offered by the company BOX DE IDEAS S.L with CIF B56557739, with registered office at C/ SANT FERRAN 55 08940 BARCELONA.
Intellectual and industrial property
The intellectual property rights of the www.bigbox.agency page, its source code, design, navigation structures and the different elements contained therein are the property of BOX DE IDEAS S.L, which is responsible for the exclusive exercise of the rights to exploit them in any form and, in particular, the rights of reproduction, distribution, public communication and transformation, in accordance with applicable Spanish and European Union legislation.
Contents
Information is provided through this website about services intended for public knowledge that in any case will be subject to the terms and conditions expressly detailed at all times and that are accessible from this website, which will be subject to the different applicable legal provisions.
Access and Use
Both access to this website, and the use that may be made of the information and content included therein, will be the sole responsibility of the person who does so. The conditions of access to this website will be subject to current legislation and the principles of good faith and lawful use by the user of the same, and any type of action to the detriment of BOX DE IDEAS S.L. The use of this website for illegal or unauthorized purposes is considered strictly prohibited.
Responsibility
BOX DE IDEAS S.L is not responsible under any circumstances for any type of damage that Users may cause to this website, or to any other, due to the illegal or improper use of it, or of the content and information accessible or provided through it.
service
BOX DE IDEAS S.L reserves the right to suspend access to its website, without prior notice, on a discretionary and temporary basis, for technical or any other reason, and may also unilaterally modify both the access conditions and all or part of the content included therein.
Generales
For any litigation matter or that concerns the www.bigbox.agency Website, Spanish legislation will apply, and the Courts and Tribunals of the user's home are competent for the resolution of all conflicts arising from or related to the use of this website. Access to the www.bigbox.agency website implies acceptance of all the conditions expressed above.
Hyperlinks
The hyperlinks contained in the www.bigbox.agency website may direct to third-party websites. www.bigbox.agency assumes no responsibility for the content, information or services that may appear on such sites, which will be for informational purposes only and which in no case imply any relationship between www.bigbox.agency and the individuals or entities that own such content or owners of the sites where they are located.
Data Protection Policy
Purpose of the treatment
Depending on the form that the User completes in each case, the data may be processed for the following purposes:
- Registered users: The information you provide us in the registration form is used to manage users of the website, so that you can access your profile, view your orders and make your purchases without having to re-enter your identification data (name, surname, email and telephone number) and delivery address. You can change your profile settings whenever you want. BOX DE IDEAS S.L will not admit attempts at false registrations or that impersonate individuals or companies. The provision of false information in the registration form will result in the automatic cancellation of the User. BOX DE IDEAS S.L reserves the right to verify the information provided by the User by means of a telephone check.
- Newsletter: In cases where you grant us your consent as provided for in article 21 of the Information Society Services Act, we will use your identification and contact data to send you information about news on the website, news of interest, as well as promotions and offers of our products and services. The channels we usually use are: email, postal mail, telephone, SMS, Push message, but only if you give us your consent, and always having the possibility to unsubscribe easily and free of charge
- Contact: The personal data you provide us through the contact form will be processed only to answer your query or request. The information collected is limited to identification and contact data, as well as data related to the nature of the request you send us.
- Claim Form: The personal data you provide to us through the form will be processed only to address your complaint. Return form: The personal data you provide to us through the form will be processed for the evaluation and management of the requested return or exchange and for the collection of the product if necessary.
- Other purposes: The information provided may occasionally be used for: o Surveys to improve our services or Manage customer requests for information, suggestions and complaints for management and resolution. The personal data provided will be kept for the corresponding period to comply with legal obligations, Better as long as you do not object to the treatment or revoke your consent.
Legitimation
BOX DE IDEAS S.L is entitled to the processing of personal data, based on the consent granted by the interested party by signing or accepting the relevant forms, for one or more specific purposes, as stated in article 6.1. a) of the General Regulation for the Protection of Personal Data.
Accuracy of the data
On the other hand, in order for the data contained in our computer and/or paper files to always correspond to reality, we will try to keep them updated. Therefore, for these purposes, the User must make the changes, directly, when enabled or by communicating, by reliable means, to the corresponding area or department of BOX DE IDEAS S.L.
Recipients
Personal data will not be transferred or communicated to third parties, except in cases necessary for the development, control and fulfillment of the purpose (s) expressed, in the cases provided for by law.
User rights
However, the interested party with the personal data may in any case exercise their rights, in accordance with the General Data Protection Regulation, and which are:
- Right to request access to personal data relating to the interested party,
- Right to request its rectification or deletion,
- Right to request the limitation of your treatment,
- Right to object to treatment,
- Right to data portability
The interested party may exercise these rights by means of a request accompanied by a photocopy of their ID, and in which they will specify which of these they request to be satisfied, sent to the address:
BOX DE IDEAS S.L
B64105174
C/ SANT FERRAN 55 08940 BARCELONA
Contact phone: 625 568 440
Email: jarmengol@boxdeideas.com
If you consider that your right to personal data protection has been violated, you can file a complaint with the Spanish Data Protection Agency (www.agpd.es).
Safety measures
Finally, it is reported that BOX DE IDEAS S.L will adopt appropriate technical and organizational measures in its information system, complying with the principle of proactive responsibility, in order to guarantee the security and confidentiality of the stored data, thus avoiding their alteration, loss, treatment or unauthorized access; taking into account the state of the art, the application costs, and the nature, scope, context and purposes of the treatment, as well as risks of varying probability and severity associated with each of the treatments.